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Nippon Home

4 weeks ago

Update as at 8pm:

We are now out of stock for all mask and we will be stopping the distribution as 8pm.

Tomorrow there will be No free mask distribution as we are unable to secure stock to provide for the general public but we will update accordingly.
We will put up a signage outside our shop so please do not queue tomorrow.

Thank you to the public & the Fraser management for the support and crowd management provided for us today. ... See MoreSee Less

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Must go learnt from Value shop! 1 box is $9.90

Leaching consumers in time like this. Shame on you!

mothership.sg/2020/01/nippon-home-masks-390-per-piece/

Leaching consumers in time like this. Shame on you!

Disgusting. Im gonna stop buying things from this shop at buangkok

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Nippon Home

4 weeks ago

Update as of 7pm:

we have balance of approx 200 packs of mask to distribute at northpoint city. So please take note.

We have cases of people re-queuing and getting the mask. Please do note that we did mention only 1 pack per pax. We hope to seek your understanding as we are trying to ensure people in need will get them instead. ... See MoreSee Less

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Leaching consumers in time like this. Shame on you!

Nippon Home

4 weeks ago

As of now 4.12PM, we will be confirming these conditions for the Free mask distribution at 5.30pm will take place at Northpoint City. We apologise for the delay because we are still trying to collate the stocks left from the other outlets. Some customers have suggested us to distribute at the other outlet but we apologize that we are unable to do that due to insufficient manpower to control and manage the queues there. Do take note of the following conditions.

1) We are giving priority to the elderly with as they are more vulnerable and require protection meaning at 4pm we will push the elderly forward and distribute to them first.

2) We have reduced the limit to 1 pack containing 5pieces per pax so to ensure more people can get and not hoard.

3) We are liasing with alternative suppliers to get more stocks, if we do get more we will pledge to the cause to give it out for free until further notice.

4) Do note that we will be giving out 2Ply Mask as the 3ply ones are out of stock and we are not able to get any as we have hit our max quota from supplier as stated before. We will try to contact other suppliers to see if we are able to get stock. ... See MoreSee Less

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"we are unable to do that due to insufficient manpower to control and manage the queues there." Don't think this is quite a valid reason. In retail, if you know you are experiencing high volume, you can always seek the assistance of the building/shopping centre management for crowd/queue control. Also, by relocating and consolidating all the masks to 1 single location, you are causing yourself unnecessary usage of manpower to relocate and redistribute (not forgetting repacking) the masks. You can simple notify staff at each of the branches to prioritize giving out the masks at specified timing, halting sales of other items if you have to. If stocks are limited and there is such a high demand, I am pretty sure it won't take even an hour of the shop's MONEY MAKING BUSINESS TIME to do some proper CSR. If the shop is really sincere in doing some CSR, do it properly, don't do a half **** job, especially when you have already screwed up the first time round.

Nippon Home

4 weeks ago

As of now 2.35PM we have made a decision to stop all sales of mask. we will be collecting back all the stock from all outlet and giving them out for free at Northpoint City. Distribution will start from 4pm at Northpoint City. Limited to 1 packs per pax to ensure sufficient stock for everyone.

As we are in the process of collating, there might be some delay in transporting the masks to Northpoint City, so a queue is likely to be expected. If there are insufficient supply we hope to see your kind understanding. ... See MoreSee Less